We are proposing to our dear customers, hereafter, a certain number of answers to the frequently asked questions. If however, you have one or more questions which do not appear in this list, we suggest you to contact us using our e-mail address : This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

Who is Prestishop?

Prestishop is an online shop which provides high quality and wellknown products on worldwide basis. You can find here a large number of genuine products: Calvin Klein, Diesel, Prada, Adidas, Blue2, Blue Cult, Giorgio Armani and many other internationally known brands.

Which quality level do you propose?

We provide our customers with high quality genuine items at a very low price.

Why your prices are so interesting?

Prestishop offers these genuine products at an attractive price, for two reasons:
– we reduce the intermediate transactions, that is, we try our best to work directly with the main supplier.
– we reduce our charges as we are mainly present on Internet.

Are your products genuine?

Of course.
Our suppliers ensure to supply us with only genuine products of known brands. We do not issue a certificate of authenticity of the products unless our suppliers forward documents respectively justifying that authenticity. In this case, these certificates are sent to our customers along with each respective product without any particular request from their side.
In any case, we guarantee high quality products because our aim is to satisfy our worldwide customers.

What is your delivery time?

We treat the orders as soon as the order payment is confirmed respectively. However, we inform our customers that the delivery time can be from five to ten working days to convey the products to its destination.

Can one order large quantities?

Yes, if a wholesale order is carried out, Prestishop grants very competitive prices. However, the minimum order quantity to have lower prices is of six items per category. Our dear customers can make their choices on brand, color and size and send us an email of the details together with the items reference number to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . We will do our best for your sole satisfaction, subject to the availability of the products.

Which are your payment methods?

Actually, Prestishop accepts only Paypal and moneybookers. Note that CREDIT CARDS are also accepted, but using paypal payment website for security reasons.

What to do in case of problems?